Experience Optimization Assessment 2026

How mature is your
optimization programme?

Answer 36 questions across 6 dimensions. Get a precise maturity score, a radar view of your strengths, and a personalised action plan you can download as a PDF.

36
Questions
6
Dimensions
5
Maturity Stages
~8min
To complete
Begin the assessment
The Maturity Framework

Five stages of optimization excellence

Stage 01
⚡
Exploratory
Optimization is ad hoc and tactical. Fragmented skills, inconsistent data, limited platform coverage.
Stage 02
🏗️
Foundational
A charter is in place with a named owner, standardised workflows, and a regular cadence emerging.
Stage 03
⚙️
Developed
Executive sponsorship drives formal governance, dedicated leads, metric hierarchies, identity strategy.
Stage 04
🎯
Strategic
Tied to annual planning with specialist teams, portfolio governance, and at-scale testing.
Stage 05
🚀
Integrated
Embedded in company culture. Evidence-led decisions, a Centre of Excellence, full lifecycle orchestration.
The Assessment

Rate your current capabilities

Calculating your maturity profile and saving your results...