Experience Optimization Assessment 2026

How mature is your
optimization programme?

Answer 36 questions across 6 dimensions. Get a precise maturity score, a radar view of your strengths, and a personalised action plan you can download as a PDF.

36
Questions
6
Dimensions
5
Maturity Stages
~8min
To complete
Begin the assessment
The Maturity Framework

Five stages of optimization excellence

Stage 01
Exploratory
Optimization is ad hoc and tactical. Fragmented skills, inconsistent data, limited platform coverage.
Stage 02
🏗️
Foundational
A charter is in place with a named owner, standardised workflows, and a regular cadence emerging.
Stage 03
⚙️
Developed
Executive sponsorship drives formal governance, dedicated leads, metric hierarchies, identity strategy.
Stage 04
🎯
Strategic
Tied to annual planning with specialist teams, portfolio governance, and at-scale testing.
Stage 05
🚀
Integrated
Embedded in company culture. Evidence-led decisions, a Centre of Excellence, full lifecycle orchestration.
The Assessment

Rate your current capabilities

Calculating your maturity profile and saving your results...